Chris-Boudreaux
Book The Social Media Management Handbook (Cover Image)

Three chapters by Chris Boudreaux, with additional chapters by 15 professionals at Accenture.

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Research Research Published on SSRN

Chris published research with Dr. Wendy Moe and Dr. David Wenschel, determining a method for reliably measuring customer satisfaction through online conversation mining.

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Free Stuff Policy Database
More than 170 social media policies, fully searchable

Research Database
More than 160 social media research reports

Free Policy Report
Study of more than 49 social media policies
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