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Chapter Context
- Getting started in social media can be an inexpensive proposition—at least at the outset. But companies that have been successful in using it have learned quickly that it requires a substantial commitment in time, people and money.
- To avoid at best stumbling and at worst being completely consumed by social media, a company must develop a comprehensive strategy. A social media management framework can help organizations create or improve a social media strategy by delivering a prioritized road map for instituting the process, technological, organizational and cultural changes required to achieve the strategy.
Contact the Writer
Chris Boudreaux
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